Privacy Policy

Effective Date: [11/15/2019]
Last Updated: [10/25/2025]

 National Certification and Training Council  operates this website and provides online training and certification courses (“Services”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

By using our website or Services, you agree to the terms of this Privacy Policy.

We collect the following types of information:

a. Information You Provide to Us

• Name, email address, company name, and other contact details when you register or submit a contact form.
   
• Payment information when purchasing access codes or course bundles (processed securely by third-party payment processors; we do not store full payment details).
   
• Responses to training modules, test scores, and form data collected through Clappia or other integrated tools.
   
• Support inquiries and correspondence.
   

b. Automatically Collected Information

• Device type, browser, operating system, and IP address.
   
• Website usage data through cookies or analytics (e.g., Google Analytics) for improving site performance.
   
• Approximate geographic location based on IP address (used for analytics and fraud prevention).
   

We use your information to:

• Deliver purchased Services and manage course access codes.
   
• Provide support and respond to inquiries.
   
• Maintain training and test completion records.
   
• Improve our content, website, and user experience.
   
• Send updates about new courses or materials (only if you opt in).
   
• Comply with legal or contractual obligations.
   

We do not sell personal data.
We may share limited data with:

• Service providers (payment processors, Clappia, hosting platforms, email delivery services) who process information on our behalf.
   
• Law enforcement or regulators if legally required.
   
• Business successors in the event of a merger or sale of company assets (with data handled under equivalent protections).
   

All third parties are bound by confidentiality and security obligations consistent with this Policy.

We retain records of training activity and contact data for as long as necessary to provide our Services and comply with applicable recordkeeping laws, typically up to 5 years.
You may request deletion sooner (see Section 8).

We use cookies to remember preferences and analyze usage.
You can disable cookies in your browser, but some site functions may not work properly.

We implement reasonable administrative, technical, and physical safeguards to protect your data.
However, no online transmission is 100% secure; you provide data at your own risk.

Depending on your location, you may have rights to:

• Access, correct, or delete your data.
   
• Request a copy of your personal data.
   
• Withdraw consent for marketing communications.
  Requests can be sent to (Contact Page)
   

Our Services are intended for users 18 years and older. We do not knowingly collect information from minors.

We operate primarily within the United States. If you access our site from outside the U.S., you consent to data transfer to and storage within the United States.

We may update this Privacy Policy from time to time. Any changes will be posted here with a revised “Last Updated” date.

If you have any questions about this Privacy Policy, contact:
Email:  (Contact Page)
Mailing Address:  (Contact Page)

Effective Date: [11/15/2019]
Last Updated: [10/25/2025]

By accessing or using this website (“Site”) or purchasing/using our training Services, you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, do not use the Site or Services.

• “Services” include training courses, digital materials, access codes, tests, and certificates.  
• “User,” “you,” or “your” means any individual or organization accessing the Site.  
• “Certificate” refers to a document of completion, not a state-issued or legally required license. 

You agree to:

• Use the Site and Services only for lawful purposes.  
• Not attempt to reverse engineer, share, or tamper with course access code systems.  
• Provide accurate information when registering or submitting forms.  
• Maintain confidentiality of your access codes and account credentials.  

We may suspend or terminate access if misuse or unauthorized access attempts occur.

All purchases are final unless otherwise stated. Refunds may be granted at our sole discretion in cases of duplicate payment or verified technical failure preventing course access. Access codes expire as listed at purchase; unused codes are not refundable.

Completion certificates represent only successful completion of our internal training modules. They do not substitute for state or federal licensing, certification, or mandatory occupational training unless explicitly recognized by a governing authority. Employers and trainees must follow all local and national safety codes and standards.

All course materials, text, images, logos, tests, and website content are the intellectual property of  National Certification and Training Council . You may not reproduce, distribute, or create derivative works without written permission.

Our training materials are provided “as is” for educational purposes only. We make no guarantees that completion satisfies any specific regulatory requirement. We are not liable for:

• Direct, indirect, incidental, or consequential damages from use or inability to use the Site or Services.  
• Errors, omissions, or inaccuracies in training material. Your exclusive remedy is discontinuing use of the Site or Services.  

You agree to indemnify and hold harmless [Brand Name], its owners, and affiliates from any claims, damages, or expenses resulting from your misuse of the Services.

Our Site may embed or link to third-party platforms (e.g., Clappia, GoDaddy, payment processors). We are not responsible for the content, privacy, or functionality of third-party sites.

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law principles. Any disputes shall be resolved in courts within Montgomery County.

We may update these Terms at any time. Continued use of the Site after posting changes constitutes acceptance of those changes.

Questions about these Terms may be sent to:  Email: (Contact Page)  Mailing Address:  (Contact Page)

These Terms constitute the entire agreement between you and [Brand Name] regarding the Site and Services, superseding all prior communications.